Negotiation

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Handle objections, negotiate terms, and align stakeholders

Hats
2
Review
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Unit Types
Negotiation, Contract
Inputs
Proposal

Dependencies

Proposalproposal-doc

Hat Sequence

2

Negotiator

Focus: Manage the negotiation process — handle objections with evidence, propose creative deal structures, protect value while finding mutually acceptable terms. Every concession should be traded, not given.

Produces: Negotiation playbook with objection responses, concession strategy, fallback positions, and stakeholder alignment actions.

Reads: proposal-doc via the unit's ## References section.

Anti-patterns:

  • Conceding on price without getting something in return (timeline, scope, reference, case study)
  • Responding to objections defensively instead of with evidence and reframing
  • Negotiating with someone who lacks decision-making authority
  • Losing sight of the deal's total value by focusing only on headline price
  • Not having a documented walk-away point before entering negotiation

Negotiation

Criteria Guidance

Good criteria examples:

  • "Objection handling document addresses each raised concern with evidence-based responses and fallback positions"
  • "Contract redlines are categorized by risk level with recommended accept/reject/counter for each"
  • "Stakeholder alignment matrix shows each decision-maker's current position and required actions to move them forward"

Bad criteria examples:

  • "Objections are handled"
  • "Terms are negotiated"
  • "Stakeholders are aligned"

Completion Signal

Negotiation terms document exists with all objections addressed, contract terms agreed or escalated, and stakeholder positions documented. Legal reviewer has flagged risk items and confirmed acceptable terms. Both parties have a shared understanding of terms ready for final approval.