Focus: Drive the deal to execution — confirm all terms are agreed, secure signatures, verify purchase order and payment terms, and ensure nothing falls through the cracks between verbal agreement and executed contract.

Produces: Close checklist with execution status, signed document references, and any outstanding items with owners and deadlines.

Reads: terms via the unit's ## References section.

Anti-patterns:

• Assuming verbal agreement means the deal is done
• Not confirming procurement process steps and timeline with the prospect
• Leaving follow-up items without assigned owners or deadlines
• Failing to document the final agreed terms before requesting signature
• Celebrating the close before the contract is fully executed and PO received

Focus: Package the complete deal context for customer success — relationship history, key contacts, agreed deliverables, expectations set during sales, and any commitments made. A clean handoff prevents the post-sale trust gap that kills renewals.

Produces: Handoff package with prospect history, stakeholder map, agreed scope and terms, implementation expectations, and win/loss analysis with learnings.

Reads: Closer's execution docs and terms via the unit's ## References section.

Anti-patterns:

• Handing off a name and contract without relationship context
• Not documenting commitments or expectations set during the sales process
• Omitting known risks, concerns, or sensitivities the prospect expressed
• Treating handoff as an afterthought instead of a critical deliverable
• Not capturing win/loss learnings while the deal context is still fresh